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Chatbot Development
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Chatbot Development

24/7 Automated Support

Overview
Overview

Redefining Digital Excellence

Customers expect instant answers. Chatbots deliver them. We build intelligent, conversational AI chatbots that can handle thousands of simultaneous interactions. Whether it's a simple rule-based bot for FAQs or a complex NLP-driven assistant, we help you automate customer support and sales, freeing up your human team for high-value tasks.

What's Included

Comprehensive Service Suite

We don't just deliver a product; we provide a complete ecosystem of services to ensure long-term success.

01

NLP & AI Integration

We integrate state-of-the-art Natural Language Processing (OpenAI, Dialogflow) to enable your bot to understand and respond to complex human queries naturally.

02

Conversation Flow Design

We map out logical, helpful conversation paths that guide users to the right answers or actions without getting stuck in frustrating loops.

03

Omnichannel Deployment

We build bots that live where your customers are. Deploy the same intelligent assistant on your Website, WhatsApp, Facebook Messenger, and Slack.

04

CRM & Database Sync

Your bot isn't an island. We integrate it with your CRM (Salesforce, HubSpot) to automatically capture leads and log conversation history.

Benefits

The Value We Deliver

Tangible impact for your business.

Availability

24/7/365 support.

Cost

Reduce support costs.

Speed

Instant responses.

Scalability

Handle infinite volume.

Why Choose Us?

The Technality Difference

01

Hybrid AI/Human Model

We design seamless handoff protocols, so the AI handles the routine queries and humans step in only when empathy or complexity requires it.

02

Data Security

We ensure all automated conversations are secure and compliant with data privacy regulations like GDPR and CCPA.

03

24/7 Availability

Your business never sleeps. Our bots capture leads and answer support questions at 3 AM, ensuring you never miss an opportunity.

04

Continuous Training

We don't just launch and leave. We monitor conversation logs to retrain the AI on missed queries, making it smarter over time.

Why Choose Technality
Workflow

How We Work

Our proven process ensures transparency, efficiency, and exceptional results at every step.

01
STEP 01

Flow

Designing conversation paths.

02
STEP 02

Train

Teaching the AI intents.

03
STEP 03

Build

Developing the bot.

04
STEP 04

Deploy

Live integration.

POWERFUL TECH STACK

Tools of
the Trade

We use the latest and most robust technologies to ensure your project is future-proof, scalable, and secure.

Dialogflow
Dialogflow
OpenAI
OpenAI
ManyChat
ManyChat
Python
Python
Expertise

Industries We Serve

Deep domain expertise across key sectors.

Customer Support

Automating FAQ resolution.

E-commerce

Order status and product recommendations.

Booking

Automated appointment scheduling.

Banking

Secure account inquiries.

Healthcare

Symptom checking and triage.

Common Questions

AI bots can answer most common questions. For complex issues, we set up seamless handoffs to human agents.
Yes, AI-powered bots improve as they have more conversations and are retrained on new data.
Yes, we can push leads and transcripts directly into your CRM.
It depends on complexity. Simple bots are very affordable; custom AI solutions require more investment.
Website widgets, WhatsApp, Facebook Messenger, Slack, Telegram, and more.

Ready to Transform Your Vision?

Let's collaborate to build something extraordinary. Whether you need a brand overhaul or a high-performance website, we're here to help.

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